• Where can I donate my stuff?
  
• Does Goodwill make house calls to pick up donations?
  
• Why should I donate to my local Goodwill rather than another thrift store?
  
• It seems like Goodwill services vary in different geographic locations. Why is this?
  
• What happens to donated items that aren't sold at Goodwill stores?
  
• If I shop at a Goodwill store, will I be depriving disadvantaged people of stuff they need?
  
• Who does Goodwill help?
  
• Does Goodwill offer volunteer opportunities?
  
• I have a question about store policies and operations I have experienced. Who can help me?
  

Where can I donate my stuff?

You can donate to any of our 14 operating stores or donation outlets. For a list of donation drop off's please visit the donation's section of the website at http://www.triadgoodwill.org/donate.html

Does Goodwill make house calls to pick up donations?

Yes we do!!! Most Goodwills make house calls for furniture or other large items that are hard to transport. We offer a local pick up service free of charge. Please contact us at 336-275-9801.

Why should I donate to my local Goodwill rather than another thrift store?

Goodwill Stores are linked to a great cause -- about 84 percent of Goodwill's revenues go directly into employment and training programs for people with disabilities and other barriers to employment! For-profit thrift stores sometimes arrange to use a charity's name to collect donations in exchange for a flat fee or a percentage of the revenue. Often this deal is not generally publicized, and the percentage that charity actually makes may be less than 5 cents for every dollar spent. Make your donations wisely!

It seems like Goodwill services vary in different geographic locations. Why is this?

Each of our members operates autonomously. Goodwill organizations strive to identify the needs of the community and the demand of local industry for employment. Based on the needs of the community, each local Goodwill designs programs and services that give Goodwill graduates the skills they need to find work right where they live.

What happens to donated items that aren't sold at Goodwill stores?

Our goal is to try to generate money to fund Goodwill programs from every item that is donated. So in most cases, we'll do what we can to get items in salable shape. If a donated appliance needs minor repair or cleanup, it's often fixed so that it can be resold. As for items that can't be sold in our stores, we've found other creative uses for them. For instance, some member Goodwills recycle old clothing scraps into industrial wipes (cleaning cloths) for industrial buyers. Other items that are too damaged for retail sales are sold to salvage brokers.

If I shop at a Goodwill store, will I be depriving disadvantaged people of stuff they need?

No. Goodwill serves disadvantaged people by educating, training and placing them into jobs. By becoming gainfully employed, these individuals gain resources to buy the things they need. Many disadvantaged people who are in training or are employed by Goodwill Industries are offered vouchers or discounts at Goodwill retail stores.

Who does Goodwill help?

Goodwill serves those with barriers to employment. This includes individuals with disabilities, people with limited work history, those who have experienced corporate downsizing and recipients of government support programs. Goodwill's services are designed to meet the training and placement needs of the individual.

Does Goodwill offer volunteer opportunities?

Yes! We offer a wide variety of opportunities. Please visit the Volunteer's section of our website at http://www.triadgoodwill.org/volunteer.html

I have a question about store policies and operations I have experienced. Who can help me?

Goodwill Industries of Central NC, Inc. is operated in five local counties: Alamance, Caswell, Guilford, Randolph and Rockingham. Within those five counties are 14 different store locations. All Goodwill Industries centers are owned and operated by the local Goodwill Industries serving your community.